ASD Technology Resource Center

First, try holding down the refresh key (the circle with the arrow on the end at the top of your keyboard) and pressing power.  If that isn't working...

There are a few things that may be causing your device to charge.  Proper Connection Make sure your charger is securely attached together from all sides:...

If you log in to your Chromebook and head over to the bottom right corner, click on where it shows the time and battery. A new box will show up with a few d...

You may need to clear your browsing data in Google Chrome.  Click the 3-dot menu in Google Chrome. Go into More Tools > Clear Browsing...

You may have your page zoomed with a feature built into Chrome -- zooming out and in is done by holding down the CTRL key and pressing the ' - ' or ...

Your Chromebook automatically checks for and downloads updates when connected to Wi-Fi but sometimes a manual update is needed.  1. At the bottom right,...

Open Chrome . Go to a site that wants to use your microphone and camera. When prompted, choose Allow or Block. Allowed sites: Sites can start to record...

Sometimes, things don’t work in Google Chrome.  Websites may not load or certain resources may not be available. Clearing your browser cache and data may...

There are times where the camera on your Chromebook will not work. You can troubleshoot the issue to see if it is software related.  Testing Camera A...