General Troubleshooting

My iPad isn't turning on
Plug the iPad into a power source, and hold down the power button at the top of the device and hold in the home button at the same time.  Holding both...
Thu, Dec 17, 2020 at 11:31 AM
If your screen is black or frozen
If your screen is black or frozen, you might need to force restart your device. A force restart won't erase the content on your device. You can force re...
Thu, Dec 17, 2020 at 11:35 AM
If your iPad charges slowly or won’t charge
Follow these steps and try again after each: Make sure that your power adapter can charge your iPad. It's best to use the power adapter and cable tha...
Fri, Dec 11, 2020 at 8:38 AM
Network Issues/Issues with Wi-Fi
Restart the iPad (How to restart an iPad) Go to Settings > Wi-Fi.  Under Networks, tap Other… and type in the name of the network and password manua...
Mon, Dec 7, 2020 at 2:47 PM