Follow these steps and try again after each:

  1. Make sure that your power adapter can charge your iPad. It's best to use the power adapter and cable that came with your iPad.
  2. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs.* Don't use damaged accessories.


    12W power adapter and Lightning to USB cable
  3. Remove any debris from the charging port on the bottom of your iPad, then firmly plug your charging cable into your iPad. If the charging port is damaged, your iPad probably needs service.
  4. Let your iPad charge for a half-hour.
  5. Force restart your iPad: 
    • Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Top button until the iPad restarts. Click here to read more about restarting your device. 
  6. Let your iPad charge for another half hour.
  7. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet.